This Privacy Policy describes how Property Navigators LLP (“PNL”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you visit propertynavigators.co.in (the “Site”) or use our services.
Please read this policy carefully. By accessing or using the Site, you consent to the practices described below.
1. What Information We Collect
We may collect the following types of information:
a) Information You Provide Directly
Name, email address, phone number, postal address
Property preferences (budget, location, type)
Any additional details you submit via forms (e.g., inquiry forms, registration, feedback)
Information you send via emails, messages, or telephone calls
b) Automatic / Usage Information
IP address, device type, browser type and version
Cookies, tracking identifiers, referrer, pages you viewed, time spent, navigation paths
Log data (time, date, pages accessed, errors)
c) Third-Party / Public Sources
If you link or interact with third-party services (e.g. social logins), we may receive information from them
Publicly available information (e.g. property ownership records)
2. Use of Information
We use collected information for the following purposes:
To respond to your inquiries, requests, or messages
To provide and manage property listing services (buy, rent, commercial, etc.)
To send updates, newsletters, marketing or promotional communications (you may opt out)
To personalize your experience, show relevant listings, and improve our services
For analytics, research, site improvement, debugging, and security
To comply with legal obligations and enforce our Terms
3. Cookies & Tracking Technologies
We use cookies, web beacons, pixel tags, and similar technologies to collect usage information.
Cookies help us remember your preferences, track sessions, and deliver relevant content.
Most browsers accept cookies by default, but you may disable or clear cookies in your browser settings—however, disabling cookies may limit some functionality of the Site.
4. Disclosure & Sharing of Information
We may share your information in the following ways:
With our employees, agents, contractors, or partners (e.g. real estate consultants) as needed to provide our services
With third-party service providers (hosting, analytics, email, CRM) under confidentiality obligations
With property owners, developers, co-agents (if you express interest in specific properties)
To comply with legal obligations, court orders, or governmental requests
In connection with mergers, acquisitions, asset sales (with notice)
With your consent
We do not sell your personal information to third parties for their marketing purposes.
5. Security
We employ reasonable administrative, technical, and physical safeguards to protect your data.
However, no method of transmission over the Internet or storage is 100% secure, so we cannot guarantee absolute security.
In case of a data breach, we will comply with applicable legal obligations (notification, mitigation).
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal or reporting requirements, resolve disputes, enforce our policies, or protect our rights.
If you request deletion or withdrawal of consent (where applicable), we will delete or anonymize your data unless otherwise legally required to retain it.
7. Your Rights & Choices
Depending on your jurisdiction and applicable law, you may have rights such as:
Accessing the personal information we hold about you
Correcting or updating inaccurate or incomplete information
Requesting deletion or restriction of processing
Withdrawing consent for certain processing
Opting out of marketing communications
To exercise any rights, contact us using the contact details below. We will respond in accordance with applicable law.
8. Children
The Site is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from minors. If we learn we have collected such information, we will promptly delete it.
9. Third-Party Links & Embedded Content
Our Site may include links to external websites, or embed content (videos, maps, etc.) from third parties. This Privacy Policy does not apply to those sites. We encourage you to read their privacy statements.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time by posting a new version on the Site. The “Effective Date” at top will indicate when changes were made. Your continued use after revisions constitutes acceptance.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Property Navigators LLP
Address: 1114, City Center-2, Near Shukan Mall Cross Road, Science City Road, Sola, Ahmedabad-380060
Phone: +91 7228000114 / +91 7228000115 / +91 7226061116
